SHIPPING & RETURNS

Shipping Policy

 

Our preferred shipping method is Pick Up. You can pick up at State Street Kiosk with no charge.

Pick Up

FREE

Our preferred shipping method. Once your order is ready, you will receive an email that your order is at the State Street Kiosk.
 


To inquire about your order, please contact us by email at TTB@westridge.org. If you have a record of your online order number, please reference that in your email.

Sales Tax

Westridge School charges 10.25% Pasadena sales tax for apparel and accessories.

Return & Exchange Policy

No returns. Exchanges for sizes only within 30 days of purchase. The Tiger Tail Boutique does not give refunds for product purchases, however, you are permitted to exchange merchandise for other merchandise, such as in the case of incorrect sizing. The merchandise must not have been worn or used and should be returned within 30 days of purchase. 

 

Please contact us by clicking on the Contact Us blue button at the bottom right hand of your screen or email us at TTB@westridge.org so we can help organize any exchanges.